Most frequent questions and answers
Everyone is welcome, though we give scheduling priority to those who are income-sensitive, have multiple cats, take care of community cats or colonies, or do rescues.
No, because we are not a full-service veterinary practice. For any needs beyond basic wellness care and spay/neuter surgeries, we encourage you to develop a relationship with a veterinarian in your area.
We are a volunteer-run, nonprofit organization, and we are set up to offer a limited number of basic services. It costs your vet a great deal to offer you a full-service practice, which is why their prices are higher. They support a payroll, maintain a more complex facility, and remain stocked with a far greater range of supplies so that they can offer you whatever you need when you have an appointment with them.
Our Do-3-Get-1 Program means that if you get four cats fixed within one year’s time, the fourth one’s on us.
We constantly seek grant funding to provide additional help. Our most frequent grant-funded programs are fee discounts for veterans and seniors, but availability varies. We usually offer grant-funded assistance when we have it and see the need for it, but nobody’s perfect and we might forget to mention it sometimes. Don’t hesitate to ask whether we have any help available that might apply to your situation.
We are not equipped or staffed to deal with emergency issues. The most affordable treatment will be through your primary vet, if possible. If you can’t wait, the list below shows the emergency clinics in our area. If none of these is close enough to you, you can do a search for “emergency vet near me” for other alternatives.
2810 Washington Road
McMurray, PA 15317
Pittsburgh Veterinary Specialty and Emergency Center (PVSEC)
1535 Washington Road
Washington, PA 15301
VCA Castle Shannon Animal Hospital
Open 8 a.m. to midnight daily
3610 Library Road
Pittsburgh, PA 15234